FAQ
Which payment methods are accepted
We accept PayPal, credit cards (Visa, Mastercard, Amex), Klarna, and SEPA bank transfers. All payments are protected by 3D Secure.
much are the shipping costs?
Germany: €5 (free for orders over €100)
Can I return items
Yes, within 30 days of receipt. Just contact us by email at merle@fietes-pawluxe.com , and you'll receive all the information you need about returning your item.
long does delivery take?
- For personalized items: 14 working days
- For general items: 2 working days
Is the clothing washable
Yes, all garments are washable inside out at 30°C. Never tumble dry. All care instructions are provided on the product pages.
does Fietes-Pawluxe invest in sustainability?
We rely on certified organic cotton, fair working conditions, and pollutant-free materials. You can find all the information about sustainability here .
How can I reach you?
You can reach us anytime by email at merle@fietes-pawluxe.com . We usually respond within 24 hours.